Family Liaison

Job Title:          Family Liaison Officer

Location:          Bramfield House School, Halesworth, Suffolk

Salary:              £20,000 - £24,000 per annum

Hours:              37 hours a week; Monday to Friday

Contract:          Permanent; Term Time only

Do you have a passion to improve the lives of young people?

Due to the development of Bramfield house school and expansion planning, we are now looking for a dynamic and energetic family liaison officer who cares deeply about making a difference to young people’s lives.

There’s a certain kind of person who can build bridges between families in challenging circumstances, the carers working with them and local authorities. We’re hoping that person is you. As Family Liaison Officer at Bramfield house school, your experience and passion for the role will bring about enhanced life opportunities for boys.

About us

Located in rural Suffolk, Bramfield House School is an independent residential special educational needs school for boys aged 7 – 16 years who have social, emotional, mental health, communication difficulties and associated challenging behaviours.

The School has a committed and innovative multidisciplinary team, extensive site and excellent facilities to support both learning and extra-curricular activities; we are in a great position to provide our pupils with the best education and care possible. We need highly motivated and enthusiastic individuals who want to make a real difference.

Acorn Education & Care is the UK’s leading independent provider of specialist education and residential care for vulnerable children and young people. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

About the Group

We are part of Acorn Care and Education and can promise you plenty of challenges, and a rich variety of opportunities to develop your career.

Acorn Care and Education provide education and care across homes nationally. Our vision is to build incredible futures by empowering vulnerable young people in the UK to be happy and to make their way in the world. Every day we improve the lives of thousands of young people, their families and communities through a relentless focus on caring and learning.

About the Role

This is your chance to make a lasting, positive impact on the lives of families experiencing educational (and potentially other) difficulties. Supported by a brilliant and dedicated team, you’ll work closely with parents, young people, carers and the local authority to explore the circumstances and see how collaborative, effective, life-changing resolutions can be agreed and put into place. It will also be up to you to coordinate visits to see parents, where you’ll talk at length and work out strategies for coping with whatever life throws at them. Then you’ll draw on your broad knowledge of local resources to help direct them to all the additional support they might need. Not to mention organising and taking part in admission interviews in partnership with the Head teacher.

Who we are looking for?

You’ll definitely have SEN-experience, worked with families to help determine what’s best for them, and be driven by genuine empathy and understanding. We’re looking for someone with strong contacts within the local authorities or the ability to develop them. You may have experiences of work with education, social services and healthcare professionals. And your experience of multi-agency work will have given you a deep understanding of legislation, policies and guidance around safeguarding and child protection. Not to mention the strongest team-working skills, matched only by your drive to progress in your career.

One thing is for sure, you’ll be a very positive and emotionally intelligent person who is striving to achieve excellence.

Why join Acorn Education & Care? 

  • £20,000 - £24,000 per annum 
  • 37 hours per week
  • Permanent; Term time Only


Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

  • Holidays are equivalent to 5.6 weeks per annum
  • Life Assurance
  • Pension scheme with options to increase your contributions
  • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks

And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

  • A wide range of health, wellbeing, and insurance benefits
  • 100’s of discount options valid in the UK and abroad
  • Cycle to Work Schemes
  • Electric Car Purchase Scheme
  • Critical illness cover

And that’s not all, we place the outcomes of the children and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to a fully enhanced DBS.

Apply now