Our impact in numbers
OFSTED results
My Youth Voice feedback
San Martin Data
Inspection outcomes
Great Place to Work survey results
Bradley laughing and reading book
Bradley’s Story
Bradley now wakes up every morning looking forward to going to school and he is not as anxious or unhappy as he was previously.
Boy looking through microscope
Jack’s Story
Oak Tree’s unwavering commitment enabled Jack to create his incredible future.
Boy playing football
Conrad’s Story
Read some of Conrad’s experiences and incredible adventures.

During January – December 2021:

We offered a home to over


children, young people and



Our fostering agencies created over


homes for children and young people

Our schools supported the education of over


children and young people

“Children enjoy trusting relationships with staff. They benefit from spending individual time with their key workers, who display a nurturing approach to their needs. As a result, children feel understood and cared for.”

Cedar House (MV), Quote taken from a recent inspection report.

We’re UK Leaders

We’re OFSTED’s highest performing large provider.


of our services are rated good or outstanding.

Rated good or better…

100% of our fostering agencies
83% of our children’s homes
93% of our schools
96% of our adult settings

My Youth Voice feedback

We’re passionate about making a difference to those we support, educate and care for and through our online tool, My Youth Voice, we have a good understanding of what our children and young people think and feel.

Almost 1,000 My Youth Voice surveys were completed during 2021

98% feel well cared for
95% feel happy
97% feeling safe
95% saying they have someone to talk to when they feel upset, worried or angry
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Inspection outcomes

“Our employees work hard to develop and maintain strong and supportive relationships with children. One child informed the inspector that the best thing about the home is the ‘staff’ as they are ‘kind and genuinely care about us.’”

Ivy House (HC)
19 to 20 May 2021


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San Martin Scale

Adult Services goals

In 2020, Options Autism Adult Services began implementing the San Martin Scale, a recognised quality of life goal attainment scale for the people in our care. It is an important step in further supporting the adults who live in our services to increase their independence and work towards attaining a better quality of life. This person-centred approach ensures that we decide targets based on information gathered from the opinions and desires of the people we support, in addition to assessments that are more formal.

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Case Study

Using the San Martin Scale to support Chris

Chris indicated that he would like to start spending time with others and so goals were developed to offer him opportunities to socialise within the comfort of a structured activity.The three areas that Chris chose to work on this year are; making friends, choosing trips and choosing meals. SMART goals were then agreed within these generalised areas. Chris is now attending his choice of vocational sessions with others and staff are looking at involving him in groups with people who have a shared interest.

Great Place to Work Survey

For the third year running we have achieved a great place to work status.

83% of our employees agreed they were made to feel welcome when they joined the company.

83% felt their contributions were listened to.

Some of our top performing areas include:

94% of our employees are treated fairly regardless of their race

89% of people here are treated fairly regardless of their gender

85% of people said my work has special meaning this is not “just a job”

Contact our teams