Job Title: Team Leader - Children's Residential - The Birches
Salary: 21,027.55- 23,434.32 per annum, depending on experience + 31.50 per sleep in shift

Location: Telford
Hours: 40

If you really want to make your mark in a rapidly growing business that is committed to improving the lives of children, we have the role for you!

We’re looking for a Team Leader to join our team at The Birches. Someone who can deliver a holistic and integrated approach to care and who can work alongside education and clinical services would be perfect for this role.

About the Home

Hillcrest The Birches is a 4 bed residential children’s home offering care and support to children aged 7-18 years with social, emotional and behaviour difficulties. We strive to adhere by our philosophy of care and, our therapeutic provision by offering young children the chance to live and play on their own or in groups appropriately supervised by adults, thus allowing them to understand the importance of boundaries, structure and negotiation whilst giving children a childhood. We are within commuting distance of Shrewbury, Wolverhampton, Stafford, Walsall and other surrounding towns and villages.

About the Role

As Team leader you will supervise and motivate a team of Support Workers, whilst also completing a hands on role to ensure the highest quality of care and support is offered to the young people we support. You will design, implement and monitor the care and education plans in accordance with the individual needs of our children and young people to ensure that key life and independent skills are achieved in the enriching and positive environment we strive to create. This is a busy and challenging role and would suit an active and caring individual who can lead by example. Staff are also involved in participating in a range of activities which are children enjoy, these are chosen through discussing each of our individual young person’s skills, likes and abilities.

This role is offered on a full time basis working on a 2 on 4 off shift pattern which includes sleep-ins (paid at an additional rate). 

Following a thorough induction and training programme, your duties will include: 

  • Supporting, mentoring and educating our children in day to day activities to develop their emotional and social needs   
  • Developing personal and practical skills to enhance independent living   
  • Reporting and recording key aspects of care and developing your professional skills as part of on-going development   
  • Leading shifts and supervising junior members of staff 
  • Supporting young people’s emotional needs 
  • Building effective relationships with both the young people and key stakeholders 
  • Managing complex behaviour that can be challenging.

Key Skills Required:

  • Hold Level 3 Diploma for Residential Child Care or equivalent qualification.
  • Ability to provide consistent and structured approach to the care and support you provide   
  • Experience in managing and leading staffing teams to deliver positive results  
  • Previous experience within a residential setting in a supervisory role or as a Team Leader     
  • Have the flexibility and willingness to work shifts, including weekends   
  • Hold a Full UK Driving Licence   


Why work for us

  • Social activities
  • "Your Wellbeing Matters"
  • Employee Rewards Hub
  • Pension
  • No two days are ever the same
  • Be part of a fantastic team who work hard together and support each other
  • Opportunity to enrich the lives of children and make a positive difference
  • Continuous professional development and training for a clear career path
  • (Any other site specific or role specific benefits such as an NVQ 3 qualification, Free meals, Employee of the month etc)


About the Group

We are part of Acorn Education and Care and can promise you plenty of challenges, and a rich variety of opportunities to develop your career.

We provide Education and Care across a number of schools and residential homes nationally. Our specialist SEN provision, coupled with our expertise within residential care means we offer thousands of vulnerable children across the UK a holistic, wraparound care, residential and education service, empowering them with everything they need to flourish. It is by no accident that 94% of our schools and homes are rated as 'Outstanding' or 'Good'.

We welcome staff who share our commitment to help children experience better days and better lives. Through ongoing development and training, we ensure our staff are well prepared for their jobs and given every opportunity to extend their skills.

Applications are invited online though the Acorn Education & Care Website ( If you have any further questions regarding how to apply please contact (phone number) or email (email address)

We are committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to fully Enhanced DBS. We expect all our employees to share this commitment and strive to achieve the best outcome possible for everybody in our care. A full application form must be completed with all employment dates accurate and gaps in employment accounted for.


Apply now