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Introduction to Outcomes First Group

At Outcomes First Group we place the people that we support at the centre of everything we do and are passionate about making a difference, empowering and inspiring individuals to learn, achieve and succeed.

Our approach is underpinned by our in house clinical model which recognises that all the people we support are individual and our provision is tailored to meet their needs and wishes from the point of admission and throughout their journey with us.

We are a leader in the provision of outcomes-led learning, life skills, and therapeutic care for children, young people and adults with autism, complex needs and Social Emotional and Mental Health difficulties (SEMH).

Outcomes First Group operates as three service divisions; Options Autism and Learning Disabilities, Hillcrest Children’s Services and Sunflower Fostering. Collectively the groups have been operating for over 40 years.

The services operate across the South of England, West Midlands, North Wales and Yorkshire and Humberside delivering services to around 750 individuals, trusted by over 100 different local authorities, this accounts for nearly two thirds of all local authorities in England.

We hold the quality of our services in the highest regard and are proud to say that 92% of our services are rated as Outstanding, Good or Fully Compliant, we were winners of the ‘Independent School Provider of the Year’ at the 2016 EducationInvestor Awards, we won the ‘Lifetime Achiever Award’ at the 2018 Autism Hero Awards and are proud to have won the Nasen ‘Inspirational Teacher Award’ 2018.

Our Values


We are a unified organisation that prospers on collaboration to add value. Our people form the foundations of our success, bringing together skills and experience to deliver shared goals with passion, energy and enthusiasm.

We have a strong person-centred culture which runs throughout the organisation and are dedicated to ensuring that we support everyone to achieve their potential and encourage continual growth and development.

We recognise and embrace the importance of working in partnership with everyone involved in the lives of the people that we support and strive to build a culture which fosters trust, integrity, respect, teamwork and transparency.


We are a leading specialist provider of outcomes-led learning, life skills, and therapeutic care. We are outward looking and go beyond regulated standards. We are continually exploring, refining and advancing our offering to ensure that we are at the forefront of the market and that we remain experts in all that we do.

We harness the power of our multi-disciplinary teams using best practice alongside our own innovative and robust evidence based models, to deliver exceptional outcomes in both care and education for each and every person that we support.

Our ability to adapt to an individual’s needs, provide bespoke services and go above and beyond is what sets us apart and we are recognised nationally for our achievements.

Awards & Accreditations

We believe the value we provide is demonstrated by the outcomes that those who access our services achieve.  In addition to support this we have also gained the following industry accreditation’s and awards:

Our membership to The Children’s Services Development Group (CSDG) supports our company values.  CSDG is a coalition of leading independent providers of care and specialist education services for children and young people with complex needs. Operating as a collective voice for the independent sector since 2006, CSDG champions child-centred, meaningful, and outcomes focused support for vulnerable children and young people that ensures their stable and successful transition into adulthood.

Our membership to The Consortium of Therapeutic Communities is a reflection of our commitment to operating in a therapeutic environment and manner. The consortium is for organisations who recognise the influence of our social environment on how we are, what we learn and how we change.

The Community of Communities (CofC) is a standards-based quality improvement and accreditation network working with Therapeutic Communities (TCs) in the UK and abroad. This accreditation is issued by the Therapeutic Community Accreditation Panel (TCAP), and is an exciting benchmark within the Residential childcare sector.

Outcomes First Group are proud to be registered as a Disability Confident Committed Employer in recognition of our commitment to inclusive practices. As a Disability Confident Committed Employer we celebrate diversity with a proactive approach to employing a diverse workforce and are committed to offering an accessible and inclusive recruitment process which offers equality of opportunity for all existing and prospective staff.   You can find more information about the Disability Confident scheme at

This accreditation is issued by the National Autistic Society (NAS). It is an internationally recognised process of support and development for all those providing services to people on the autistic spectrum. In 2017 we were also nominated by the NAS for the Autism Accreditation Excellence Award, unfortunately on this occasion we were runners up.

This award was achieved on the basis of our innovative working within education. The case study was reflective of our commitment to make a difference within the education setting. The application was made on the approach to integrated transdisciplinary working that is embedded within our schools crossing the boundaries between clinical intervention and education.


We were shortlisted as a finalist for the SEN Provision Award in the Education Business Awards. These awards recognise schools across the UK for improving the standard of education and the life chances of their students, highlighting the vital work of educational professionals up and down the country.

Children's Services

In 2018, we were shortlisted for a LaingBuisson award in the Children’s Services category within Social Care for the developments and achievements within our education offering.  The awards recognise and celebrate industry excellence and innovative services in the public, private and third sectors.

The nasen awards seek to recognise and share best practice which benefits young people with special and additional educational needs and disabilities (SEND). This award was achieved by Jonathan Baron, Dance Teacher at Hillingdon Manor School within the category ‘Inspirational Teacher’, for all his hard work, enthusiasm and dedication working with dance group Autism with Attitude and helping them to achieve fantastic outcomes, including competing and coming second place winners in the European United Dance Organisations Championships in Germany.

Outcomes First Group have group accreditation with the Contractors Health and Safety (CHAS) Assessment Scheme. Being CHAS accredited means that we have achieved nationally recognised benchmarks of acceptable health & safety standards. We are dedicated to ongoing H&S training and to meeting the correct H&S requirements. For more information about CHAS please go to

Jonathan Baron, Dance Teacher at Hillingdon Manor School, was shortlisted for an Autism Professional Award in the category ‘Achievement by an Individual Education Professional’ for the exceptional and positive outcomes he has helped dance group Autism with Attitude to achieve and the inspiration he is to them and others around the world.

The Executive Team

Graham Baker

Group Chief Executive Officer

Graham has over 25 years’ experience in the special education and healthcare sectors, having worked with a number of significant operators as well as setting up and running his own business.

Graham is responsible for driving the strategic direction of the company ensuring steady and sustainable growth whilst maintaining the quality of service delivered.

Prior to joining the Outcomes First Group in March 2016, Graham was CEO of care provider Options and was central to a number of significant financial and operational achievements.

Rebecca Northall

Group Chief Financial Officer

Rebecca is a Chartered Accountant with over 15 years post qualification experience.

Prior to joining Outcomes First Group in March 2016 she has held a number of posts including both Managing Director and Finance Director within other education and care providers most latterly as Finance Director of Options Group.

Previously, she worked in a senior role with global advisory firm KPMG on a variety of projects from MBO’s to significant transactions with large PLC’s.

Rebecca brings strong financial acumen, management and sector experience to the team.

Jane Worsley

Managing Director- Options Autism & Learning Disabilities

Jane has over 30 years’ experience working in health and social care. Starting her career as a Nurse then becoming a Midwife Jane moved onto management roles in the residential care sector.

Jane gained further qualifications through part time study throughout her career, including BA in Professional Studies, MBA and CIPD qualifications.

In the last 10 years Jane has held the position of Deputy CEO of a large not for profit social care organisation working with both adults and children with very complex health and or social care needs and prior to joining Outcomes First Group in March 2016 she was the Chief Operating Officer of Options Group.

Mausumi Maulik

Mausumi Maulik

Managing Director – Hillcrest Children’s Services and Sunflower Fostering

Mausumi has over thirty years’ experience in working in social care sector. Mausumi has worked with various Local Authorities providing support to the elderly, people with learning difficulties and mental health issues.

Already with a Degree, Mausumi was seconded by a Local Authority to be qualified as a Social Worker. At the same Mausumi also gained a qualification in Communications.

As a qualified social worker Mausumi worked with Looked After Children and in child protection.

Her time as a social worker encouraged Mausumi to commit to the residential child care sector. In last twenty years Mausumi has set up and supported new and innovative services for children and young people in senior managerial capacity while working for some reputable child care providers.

Mausumi joined Outcomes First Group in March 2017.

Richard Cooke

Group Commercial Director

Richard has over 15 years’ experience of working within the care, education and mental health sectors both in the UK and globally.

Prior to joining Outcomes First Group in March 2016 he was the Business Development Director at Options Group.

Over the past 15 years his focus has been on growing businesses through organic growth and acquisitions within the industry.

As well as business development, Richard’s experience also includes strategy development, marketing and project management.

Our vision is to be the provider and employer of choice in our chosen sectors.

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