Job Title: IT Applications Manager 

Location: Home based or Bolton/Hybrid 

Flexible Working: Occasional travel to Head Office or services around the UK

Contract Type: Permanent 

Salary: Between £28,000 - £33,000 per annum

Outcomes First Group is Great Place to Work certified – it’s official! We’re also taking part in the national 4 Day Working Week pilot which makes joining us now even more appealing (T&Cs apply)… 

We have a great opportunity to join Outcomes First Group as an IT Applications Manager and be a critical part of our operational success.

As our new IT Applications Manager, you will help figure out what specific applications are needed to improve IT operations across all areas of the business.  

You will be responsible for overseeing the implementation, configuration and deployment of SaaS products across the organisation.  

Your key responsibilities will include ensuring our various SaaS products are properly integrated with other internal systems whilst making sure any critical business data is passed to our data warehouse.

You will monitor system performance through a combination of colleague feedback and reported errors, acting as the relationship interface with 3rd parties to get issues resolved. 

You will also provide support to users and help develop training material ensuring all applications are used effectively.  

What are we looking for:

•    Work experience as an Application Manager or similar role 
•    Familiarity with agile and/or project management techniques 
•    Hands-on experience managing all stages of the product life cycle – Requirements > Design/Proposal > Develop > Test > Implement
•    Hands-on experience of product configuration management, access control and resolution of end-user issues resulting from configuration errors/conflicts 
•    Ability to meet project objectives within product and contract constraints
•    Excellent communication, organisational and interpersonal skills
•    Strong stakeholder management and customer service skills
•    Educational systems knowledge would be an advantage in particular behaviour management systems (for example Sleuth)

If you have a background in business and semi-technical roles, this could be the perfect fit for you. 

About IT:

With four key functions spanning from Service Desk, Security, Infrastructure, Projects and Applications. Our IT team runs on the ethos of promoting from within and building lifelong careers. Working with our highly experienced team, joining us means exposure to a range of problems, solutions, and technologies. We work as one driven unit to ensure that our goal to help build incredible futures for all the individuals who use our services is achieved.

About the Group

Outcomes First Group exists to make sure vulnerable people get the opportunities they need, whether that involves providing them with specialist education or residential care where they can thrive.

There are two organisations in our Outcomes First family: Acorn Education and Care and Options Autism. Together, we educate, care for and support young people across the UK, empowering them to be happy and make their way in the world.

Why work for us?

Your well-being is very important to us, and we know that being able to choose the benefits that suit you and your family will support your well-being. 

Whatever your role and wherever you’re located, you’ll love VISTA, our flexible benefits platform which lets you tailor your benefits package. 

And when your circumstances change…no problem. You can flex, trade and add to your benefits package to suit your circumstances, chose from… 

•    Holidays starting at 25 days per annum with options to buy an additional 5 days 
•    Critical illness covers and life assurance options
•    Company Pension with options to increase your contributions
•    Private medical and dental Insurance
•    100’s of discount options valid in the UK and abroad
•    Eco-Car Scheme 
•    “Your Wellbeing Matters"- access to a wide range of first-class mental health support services and physical health checks
•    Career development opportunities
•    Professional support networks and groups
•    * 4-Day working week - ‘rest-day’ could be any day Mon-Fri (agreed with Manager), available after successful completion of probationary period for full-time workers only

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.

We are an Equal Opportunities Employer. 

Winner UK Best Workplaces for Women™ Awards 2023, for the past 3 years.

Winner UK Great Place to Work™ Awards, for the past 4 years.

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