Office Manager


Job Title: Office Manager

Location: NFA North - Elland

Contract: Permanent/Full time

Hours: Monday - Friday 8:30 - 5:30pm

Salary:  £26,000 per annum

*We will be trialling a 4 day working week from June 2022 to ensure the ultimate work life balance for employees*


If you really want to make your mark in a developing business that is committed to improving the lives of children and young people, we have the role for you!

We have a fantastic opportunity for a Office Manager to join our well established team at NFA North. We want someone who places a focus on the positive outcomes of our children and young people.  This is your chance to join a supportive, caring and high achieving team at NFA North.

About the Group

We are part of the National Fostering Group – the UK’s largest independent fostering family.

Our highly skilled and dedicated fostering community supports Local Authorities by providing short or long-term foster placements for thousands of vulnerable children and teenagers throughout the UK. With 100% of our 32 regional fostering agencies officially recognised by Ofsted, Welsh and Scottish regulators as either ‘Outstanding’ or ‘Good’, it is perhaps not surprising that more people choose to foster with our fostering agencies than any other fostering provider in the UK.

This is an amazing opportunity to join National Fostering Group as a Team administrator with NFA North. This agency is based in Elland, supporting 174 households and 320 children and young people. Our current Ofsted rating is Good.

About the Role

We are seeking a motivated, enthusiastic, conscientious and experienced Office Manager with excellent organisational skills join our busy fostering team in Solihull. This is a demanding role, and you will need to be experienced within a professional and fast paced office management role and be able to demonstrate your multi-tasking and decision-making skills.

You will be required to supervise the administration team and ensure we meet our regulatory requirements in terms of the Fostering Regulations and Standards. You will be responsible for ensuring our meetings are well organised, accurately minuted and that the necessary actions are followed up in a timely manner. You will ensure the smooth running - from opening and closing the office, welcoming our stakeholders to the office, dealing with all of our customers and carers and ensuring all administration activities are covered accurately within your team.

Essential Criteria:

You must have good analytical skills and a logical approach to problem solving as well as being a competent user of Ms Word, MS Excel, MS PowerPoint and databases and be able to coordinate and review the Panel and Review function.

  • Accuracy and attention to detail
  • Excellent communication skills, both verbal and written
  • Be able to work as part of a team
  • Self-motivated
  • Work independently
  • Flexible and resilient
  • Meet targets and achieve deadlines
  • Remain calm under pressure.


But what else is in it for you? Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

  • Up to 39 days annual leave each year (25 base entitlement + 1 One moment in time + 8 bank holidays + ability to buy up to 5 extra days)
  • Life Assurance
  • Pension scheme with options to increase your contributions
  • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks

And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

  • A wide range of health, wellbeing, and insurance benefits
  • 100’s of discount options valid in the UK and abroad
  • Cycle to Work Schemes
  • Electric Car Purchase Scheme
  • Critical illness cover

And that’s not all, we place the outcomes of the children and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.


We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.

We are an Equal Opportunities employer.

Job Vacancy ID: 179583


Apply now