Job Title:                   Office Manager

Location:                   Solihull

Contract Type:          Permanent - Full Time

Salary:                      Up to £26,000 per annum

Hours:                       Full Time


If you really want to make your mark in a rapidly growing business that is committed to improving the lives of children and young people, we have the role for you!

We have a fantastic opportunity for an Office Manager to join our team in Solihull. We want someone who places a focus on the positive outcomes of our children and young people.

This is your chance to join a supportive and caring, high achieving team at NFA Midlands. We pride ourselves in delivering a high-quality service to a range of service users, including foster carers, children and Local Authorities.

We are part of the National Fostering Group and while we retain our own identity, we have benefited from the support of NFG’s services including working with other acquired fostering agencies nationwide.


About the Group:

We are part of the National Fostering Group – the UK’s largest independent fostering family.

Our highly skilled and dedicated fostering community supports Local Authorities by providing short or long-term foster placements for thousands of vulnerable children and teenagers throughout the UK. With 100% of our 30 regional fostering agencies officially recognised by Ofsted, Welsh and Scottish regulators as either ‘Outstanding’ or ‘Good’, it is perhaps not surprising that more people choose to foster with our fostering agencies than any other fostering provider in the UK.

NFA Midlands is based in Solihull and provides services across the East and West Midlands. We have been awarded a Good rating by Ofsted.


About the Role:

We are seeking a motivated, enthusiastic, conscientious and experienced Office Manager with excellent organisational skills join our busy fostering team in Solihull. This is a demanding role, and you will need to be experienced within a professional and fast paced office management role and be able to demonstrate your multi-tasking and decision-making skills.

You will be required to supervise the administration team and ensure we meet our regulatory requirements in terms of the Fostering Regulations and Standards. You will be responsible for ensuring our meetings are well organised, accurately minuted and that the necessary actions are followed up in a timely manner. You will ensure the smooth running - from opening and closing the office, welcoming our stakeholders to the office, dealing with all of our customers and carers and ensuring all administration activities are covered accurately within your team.


Essential Criteria:

You must have good analytical skills and a logical approach to problem solving as well as being a competent user of Ms Word, MS Excel, MS PowerPoint and databases and be able to coordinate and review the Panel and Review function.

  • Accuracy and attention to detail
  • Excellent communication skills, both verbal and written
  • Be able to work as part of a team
  • Self-motivated
  • Work independently
  • Flexible and resilient
  • Meet targets and achieve deadlines
  • Remain calm under pressure.


Why work for us?

  • Holidays starting at 25 days per annum
  • Extensive training suite
  • Career development across the Group
  • Professional support network
  • Pension
  • “Your Wellbeing Matters”
  • Employee Rewards Hub


We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.

We are an Equal Opportunities employer.

Apply now