Job Title:         Support Squad Lead

Hours:              37.5 hours per week

Location:          Bolton Head Office with occasional travel to your allocated region

Salary:              up to £28,000 per annum

Contract:          Permanent

Closing Date:   24th October 2021


If you really want to make your mark in a rapidly growing business that is committed to improving the lives of children and young people, we have the role for you!


About the Role

This is an exciting opportunity to join our Group as we set up a new department that will provide support to our service leads across the UK.

As a Support Squad Lead, your help will allow our service leaders to focus on their primary role of caring for our children, young people and adults. You will manage a cluster of services and facilitate communication between leaders and areas such as HR, Recruitment, IT etc.

Working closely with our central function teams in Bolton, you will prevent the services from having multiple streams of communication. Instead, you will be their one point of contact to take any issues out of their hands and finding efficient solutions.

We want to be the team that everybody knows they can come to for advice and guidance. It is important to develop strong relationships with central functions and your service leaders. This will involve visiting your allocated sites on occasions.


Who are we looking for?

The Support Squad Lead role will be incredibly varied and require someone who has the ability to multi-task in lots of areas. You might be taking a call about multiple issues as well as managing a large existing workload. You will have the support from the rest of the team and your management team but experience dealing with multiple tasks and the ability to prioritise is essential.

The ideal candidate to us is someone who is efficient and pro-active. Someone who is willing to go above and beyond to provide support and problem solve. Most of all, we want someone who is a driven team player who doesn't mind the varied and fast pace side of the role.

It would be desirable if you have experience in a care setting or special school administration, but not essential. 

This is a new team which is an exciting step for the business. We want this team to pack a big punch and help us make a difference every day!

If you like the sound of the role, please do make an application as we would be excited to see what you have to offer.


About the Group

Outcomes First Group is the largest independent provider of high-quality foster care and special needs education and care. We are a vital part of local communities in England, Scotland, Wales, and Northern Ireland with a renowned reputation for quality and positive outcomes for the people we educate and care for.

Our divisional brands include Acorn Care and Education, National Fostering Group and Options Autism.


Why work for us

  • Holidays starting at 25 days per annum
  • An extra days holiday per year for a special day (e.g. birthday, anniversary, child’s first day at school)
  • Extensive training suite
  • Career development across the Group
  • Professional support network
  • Contributory Pension
  • The Hub – employee discounts, recognition cards, well-being centre
  • Cycle to Work scheme
  • Employee Assistance Programme
  • Salary Finance


We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.

We are an Equal Opportunities Employer



Apply now