Job Title: Administrative Assistant
Salary: £19,400 per annum
Contract Type: Permanent - Full Time
If you really want to make your mark in a rapidly growing business that is committed to improving the lives of children and young people, we have the role for you!
We have a fantastic opportunity for a motivated and enthusiastic administrator to join the NFA Wales team at the Cardiff Office.
About the Group
We are part of the National Fostering Group – the UK’s largest independent fostering family.
Our highly skilled and dedicated fostering community supports Local Authorities by providing short or long-term foster placements for thousands of vulnerable children and teenagers throughout the UK. With 100% of our 26 regional fostering agencies officially recognised by Ofsted, Welsh and Scottish regulators as either ‘Outstanding’ or ‘Good’, it is perhaps not surprising that more people choose to foster with our fostering agencies than any other fostering provider in the UK.
About the role
The successful candidate will be responsible for providing a comprehensive administrative service to the team to ensure an effective and efficient service. You will be required to provide a high-quality service to all internal and external stakeholders, including meeting and greeting, being the first point of contact for telephone calls
As administrator you will be the first point of contact for all visitors and phone calls, dealing with queries effectively and confidentially. You will be in your comfort zone supporting the team and managers with minuting, projects and research when required.
The administrator will be joining a supportive and caring team who put a relentless focus on the outcomes of the children and young people in our care.
Who we are looking for
You will have experience of working within an office environment and supporting a busy team. The successful candidate will need a good working knowledge of Microsoft Office applications, including Microsoft Excel to create reports. It is important that you are able to work efficiently within a fast-paced environment. You should have the ability to meet tight deadlines and work calmly under pressure. It will be useful to have experience of dealing with Panel administration which would include minute taking.
We are looking for someone who can demonstrate a willingness to learn and develop your own personal skills and capability though on-going training as agreed with your line manager.
Why work for us
- Holidays starting at 25 days per annum
- Extensive training suite
- Career development across the Group
- Professional support network
- “Your Wellbeing Matters” - access to a wide range of first-class mental health support services
- Employee Rewards Hub- access to offers, discounts and cashback with 100s of retailers
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.
We are an Equal Opportunities Employer