Job Title: Credit Controller

Location:  Bolton

Contract Type: Permanent – Full time

Salary: Up to £22,000 per annum


If you really want to make your mark in a rapidly growing business that is committed to improving the lives of children, young people and vulnerable adults, we have the role for you!


About the Group

Outcomes First Group is the largest independent provider of high quality foster care and special needs education and care. We are a vital part of local communities in England, Scotland, Wales and Northern Ireland with a renowned reputation for quality and positive outcomes for the people we educate and care for.

Our divisional brands include Acorn Care and Education, Hillcrest, National Fostering Group, Options, Pathway Care Residential and Sunflower Fostering.


About the Role

As a Credit Controller, you will support the Credit Control Manager with providing an efficient and customer focussed service for the management of local authority cash collection. You will strive to ensure that timely payments are made, incoming funds are processed and reconciled, and account queries are resolved on a timely basis.

Working closely with local authorities you will undertake effective collection and obtain earliest possible settlement of accounts to improve cash flow. It is essential to build strong relationships with customers to maximise early payment of termly and monthly invoices. You must work in an effective and accurate manner to ensure invoices are customer compliant and processed efficiently.

Communication is key to this role as you will liaise with the wider finance team to accurately forecast incoming cash receipts. You will also communicate with the wider Group including other departments, schools and fostering agencies to resolve queries and manage these through to resolution.


Who we are looking for

The ideal candidate must have previous relevant experience of working within a credit control setting for at least 2 years and be comfortable working closely with local authorities to effectively collect cash and resolve queries. You will need to have recent knowledge of working with a financial system control environment and ideally intermediate excel skills. You must maintain a professional and positive attitude and possess great inter-personal and communication skills.

You will also be a point of contact to help resolve queries received from internal and external stakeholders so experience providing an efficient and professional customer service is essential.


This is a great time to join the growing Finance team of a business that genuinely makes a difference to the lives of young people.


Essential Criteria

  • Previous relevant experience working within a Credit control setting.
  • Experience of high volume transactions within a financial system control environment.
  • Highly numerate and accurate with handling financial data.
  • MS Office, including Excel to an Intermediate level.
  • Professional demeanour, positive and flexible attitude, good inter- personal and communication skills and accuracy.
  • Ability to work under pressure and meet tight deadlines.
  • Be able to work alone and tackle tasks proactively.
  • Show good initiative and take ownership of tasks or issues.


Why work for us

  • Holidays starting at 25 days per annum
  • Extensive training suite
  • Career development across the Group
  • Professional support network
  • Pension


We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.

We are an Equal Opportunities Employer.

Apply now