Care Worker Support Manager

Location:         Home Based

Hours:              Full time

Salary:             £26,000 to £30,000 per annum

Contract:         Permanent


About the role:

This is a brand new, exciting role that sits within our established Learning & Talent team at OFG. As we continue to grow, we are looking for a Care Worker Support Manager to join our team and be committed to giving unqualified and sometimes inexperienced care workers the best start in their new career.

Our care workers are critical to our mission to improve the lives of those we look after and the Care Worker Support Manager will offer targeted support to help develop their skills and ensure they are happy in their work. This will be achieved by having you as a mentor, offering post induction support, preparing care workers for starting a qualification and providing guidance and support through regular care worker forums.

You will give our new care workers the guidance and motivation to succeed in their role and progress beyond the critical first months enjoy to a long and rewarding career at OFG.


Who we are looking for?

We are looking for someone who has a passion to mentor/coach others to achieve their full potential. You will have experience of supporting qualification completion and study in the workplace and co-ordinating others to achieve success. This will involve a lot of organisation, drive and self-motivation to ensure you are meeting deadlines and removing any barriers to achievement.

The ideal candidate will be in their comfort zone liaising with a range of stakeholders and have the ability to adapt your communication effectively. You will be able to recognise and respond appropriately to signs of stress with our care workers and find solutions to resolve.

Although not essential, it would be advantageous if you have previous experience supporting junior roles in the care sector and knowledge of care worker qualification requirements.


Essential criteria

  • Skilled coach/mentor
  • Experience of supporting qualification completion and study in the workplace including functional skills (English, Maths, ICT)
  • Structured, able to balance proactive planning with reactive response
  • Able to liaise with stakeholders at all levels
  • Motivated to continuously improve
  • Min GCSE C or above in English & Maths


About us:

Outcomes First Group is the largest independent provider of high quality foster care and special needs education and care. We are a vital part of local communities in England, Scotland, Wales and Northern Ireland with a renowned reputation for quality and positive outcomes for the people we educate and care for.

Our divisional brands include Acorn Education and Care, National Fostering Group and Options.


Why work for us?

  • Holidays starting at 25 days per annum
  • Extensive training suite
  • Career development across the group
  • Professional support network
  • Excellent training programmes
  • Pension
  • “Your Wellbeing Matters”
  • Employee Rewards Hub


We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees to share this commitment. All appropriate safeguarding/DBS checks will be undertaken as part of the recruitment process.

We are an Equal Opportunities Employer

Apply now