Job Title: Referrals Coordinator
Salary: Up to £22,000, with OTE of up to £25,300
Contract Type: Permanent – Full Time
If you really want to make your mark in a rapidly growing business that is committed to improving the lives of children and young people, we have the role for you!
We have a fantastic opportunity for a motivated and enthusiastic Referrals Coordinator to join the team at the Solihull Office.
About the Group
We are the National Fostering Group – the UK’s largest independent fostering family.
With over 20 years of experience in foster care, we are committed to finding dedicated foster parents able to provide a safe and supportive environment for children and young people across the UK.
Our family of 26 specialist, independent fostering agencies cover the entire UK by supporting communities locally. Whether that be children and young people or potential foster carers looking for short or long-term foster placements, our expert teams work closely with Local Authorities and Trusts across the country to find the perfect fostering opportunities.
In England, we are proud of the fact that 100% of our regional fostering provisions have been officially recognised by Ofsted as either ‘Outstanding’ or ‘Good’. Our high standards are replicated and equally highly regarded by the Care Inspectorate for Scotland and the Care Inspectorate Wales.
Who are we looking for?
We are seeking a motivated, enthusiastic, conscientious and creative team player to join our team, coordinating the referrals we receive from Local Authorities and providing the best match we can from our pool of dedicated carers.
This is a busy and demanding role and, in this crucial role you will act as the first point of contact for Local Authorities seeking a foster care placement for a young person or child. In taking the referrals, you will be responsible not only for matching to suitable foster carers but also for liaison with our Social Workers to create packages of support.
The ideal candidate will be experienced in a fast paced administrative and customer facing role and be able to demonstrate multi-tasking and decision making skills. Accuracy and communication skills, both verbal and written are key. Ideally you will have experience or understanding of a Local Authority structure and needs, particularly in the provision of services for children and young people. You will need to be able to work as part of a team as well as being self-motivated, able to work independently and remain calm under pressure. You will possess a high attention to detail with good analytical skills and a logical approach to problem solving as well as being a competent user of word, excel and databases.
Why work for us
- Holidays starting at 25 days per annum
- Extensive training suite
- Career development across the Group
- Professional support network
- “Your Wellbeing Matters”
- Employee Rewards Hub
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.
We are an Equal Opportunities employer.