Job Title: Student Support Worker
Salary: 14,584 - 16,223 per annum

Location: Stoke On Trent
Hours: 37.5

If you really want to make your mark in a rapidly growing business that is committed to improving the lives of children, we have the role for you!

We’re looking for a Student Support Worker to join our team at Glebedale School. Someone who can deliver a holistic and integrated approach to care, education and clinical services would be perfect for this role.

About the School

Hillcrest Glebedale School is an independent ‘Good’ Ofsted registered school supporting children and young people with social, emotional and mental Health difficulties. The independently DfE education provision offers a bespoke approach to teaching all 30 pupils aged 7-19 years. Working with small class sizes, we provide a differentiated curriculum and progress pupils through entry level functional skills and GCSE qualifications. We are commutable from Stoke on Trent, Newcastle-under-Lyme, Hanley, Tunstall, Keele, Hanchurch, Hulme and other surrounding towns and villages.

About the Role

As a Student Support Worker you will provide development to our pupil’s academic, pastoral and personal needs under the guidelines of the relevant members of staff. The role will support the class teachers and instructors in ensuring high quality education is delivered to our students in line with individual tailored education plans. The children’s and young people’s social, emotional and mental health complexities will need to be considered and supported in this role, therefore it important that the student support work provide encouragement and reassurance when necessary. 

The role is offered on a full time, permanent basis, work 37.5 hours per week term time only. The ideal candidate will be a patient and compassionate individual who has experience or an interest of working with students in a Specialist Education setting.

After a through induction and training programme, your duties will include:

  • Supporting the Teachers and Instructors in the classroom to ensure the highest quality of education is delivered to our pupils
  • Providing relevant support to students to enable them to independently access the national curriculum
  • Leading and participating in educational and recreational scheduled activities, on and off site
  • Supervising student when necessary (during break/ lunch times)
  • Managing challenging behaviour and contributing to the safeguarding of our children and young people

In return our benefits include:

  • Attractive holiday entitlement
  • Automatic pension scheme enrolment  
  • Discounted retail vouchers
  • Access to an Employee Assistance Programme
  • The chance to earn additional payments through our Refer a Friend scheme


Key Skills Required:

  • Have gained or be willing to work towards a Level 2 in Maths and English
  • Experience of supporting children and young people with social, emotional or mental health complexities, either in a residential or educational setting
  • Able to deal with challenging and complex behaviours
  • Effective communication skills, both written and verbal

Why work for us

  • Social activities
  • "Your Wellbeing Matters"
  • Employee Rewards Hub
  • Pension
  • No two days are ever the same
  • Be part of a fantastic team who work hard together and support each other
  • Opportunity to enrich the lives of children and make a positive difference
  • Continuous professional development and training for a clear career path
  • (Any other site specific or role specific benefits such as an NVQ 3 qualification, Free meals, Employee of the month etc)

About the Group

We are part of Acorn Education and Care and can promise you plenty of challenges, and a rich variety of opportunities to develop your career.

We provide Education and Care across a number of schools and residential homes nationally. Our specialist SEN provision, coupled with our expertise within residential care means we offer thousands of vulnerable children across the UK a holistic, wraparound care, residential and education service, empowering them with everything they need to flourish. It is by no accident that 94% of our schools and homes are rated as 'Outstanding' or 'Good'.

We welcome staff who share our commitment to help children experience better days and better lives. Through ongoing development and training, we ensure our staff are well prepared for their jobs and given every opportunity to extend their skills.

Applications are invited online though the Acorn Education & Care Website (

We are committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to fully Enhanced DBS. We expect all our employees to share this commitment and strive to achieve the best outcome possible for everybody in our care. A full application form must be completed with all employment dates accurate and gaps in employment accounted for.

Apply now