Job Title:          HR Administrator

Location:          Bolton, Greater Manchester.

Hours:              37.5 hours per week, Monday to Friday

Salary:              Up to £20,000 dependent on experience

Contract:          Permanent


If you really want to make your mark in a rapidly growing business that is committed to improving the lives of children, young people and vulnerable adults, we have the role for you!


About the Group:

Outcomes First Group is the largest independent provider of high quality foster care and special needs education and care. We are a vital part of local communities in England, Scotland, Wales and Northern Ireland with a renowned reputation for quality and positive outcomes for the people we educate and care for.

Our divisional brands include Acorn Care and Education, Hillcrest, National Fostering Group, Options, Pathway Care Residential and Sunflower Fostering.


About the Role:

This is an exciting time to join Outcomes First Group as we continue to grow our established HR Team based in Bolton in order to support our managers and employees with queries.

This is a great opportunity for HR Administrators who are looking to progress within HR.

You will play a central role in supporting the wider team to ensure delivery of proactive and customer focused administrative services. You will have the opportunity to get involved in projects and continuous improvement programmes to ensure we are providing the best possible service to our stakeholders.

The HR administrator will answer queries that are received through the Helpdesk, either verbally or in writing offering advice and guidance to employees in a timely manner, and escalate as required.


Who we are looking for?

We are looking for someone who has previous experience as an HR Administrator or similar. You’ll be in your comfort zone liaising with a wide variety of stakeholders and making suggestions to managers in a timely manner.

You will have experience of working within a customer focused team, to be able to work proactively to meet the customer’s needs. The successful candidate will be confident in dealing with conflict situations and supporting managers to come to the right solutions. 

It is essential that you have had regular use of Microsoft Office Packages and Databases.

Experience of managing the administration and renewals of employee healthcare schemes would be advantageous.


Essential Criteria:

  • Experience of operating HR information and databases.
  • Experience of organising large datasets and detecting and correcting errors.
  • Ability to function independently and as part of a cross-functional team.
  • Confident use of Microsoft Office packages / Databases.
  • Able to deal with conflict situations when dealing with employee enquiries.
  • Excellent effective time management and prioritising skills.
  • Excellent customer service skills both written and verbal.
  • Minute taking.
  • Accurate record keeping.
  • Excellent organisational skills.


Why work for us?

  • Holidays starting at 25 days per annum
  • Extensive training suite
  • Career development across the Group
  • Professional support network
  • Pension


We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.

We are an Equal Opportunities employer

Apply now