Residential Shift Leader

Location:          Acorn Park Residential, Norwich.

Salary:             £20,000 – £21,500 dependent on experience

Hours:              40 hours per week average

Contract:          Permanent


If you really want to make your mark in a rapidly growing business that is committed to improving the lives of children and young people, we have the role for you!

We’re looking for a shift leader to join our Acorn Park Residential team. Someone with Level 3 in children and young person’s workforce would be perfect for this role.


About the School:

Acorn Park is a Special Educational Needs (SEN) School and Residential home within the Acorn Care and Education and NFA Group, the UK’s Largest, Independent Children’s services group.  The School specialises in communication and learning challenges associated with Autism.

The School and Homes are within a private, 30 acre Estate situated within Norfolk’s picturesque and tranquil countryside, close to the town of Banham.

The aim of the site is to provide enough support to unlock each child’s potential so they can live fulfilling and productive lives. We provide the young people with as much freedom as possible in a safe and supervised environment. This is achievable due to the dedication and support from a range of employed professionals who are passionate, reliable and understanding.


About the Group:

We are part of Acorn Care and Education and can promise you plenty of challenges, and a rich variety of opportunities to develop your career.

We provide Education and Care across a number of schools and residential homes nationally. Our specialist SEN provision, coupled with our expertise within residential care means we offer thousands of vulnerable children and young people across the UK a holistic, wraparound care, residential and education service, empowering them with everything they need to flourish. It is by no accident that 94% of our homes are rated as Outstanding or Good.

We welcome staff who share our commitment to help children experience better days and better lives. Through ongoing development and training, we ensure our staff are well prepared for their jobs and given every opportunity to extend their skills.


About the Role:

A new opportunity and role has become available within the residential care homes. As a shift leader you will be responsible for managing the day to day running of the shift within your allocated home. You will ensure that the children and young people’s needs are met, daily tasks completed and all relevant paperwork required is completed. You will report to your house manager and ensure that all expectations for the day ahead are completed.

As a shift leader you will liaise with parents and local authorities regularly to ensure effective multi agency working. You will be organised and confident in your approach to managing day to day tasks and be ready to adapt to the needs of the children quickly.


Who we are looking for?

We are looking for someone who has experience working in the children’s care sector. Someone who is enthusiastic about making a difference to the lives of our children and young people.

It is preferred that a level 3 in children and young people’s workforce is held. If this is not held then a clear plan of how this will be achieved in a timely manner will be made.


Essential Criteria:

Experienced support worker with a track record of high performance or 1-2 years working in a transferable role

Diploma Level 3 in Residential Child Care (England) qualified or above or commitment to complete within probationary period (desired)

Good knowledge of how to work with young people of all abilities

Good level of English, Maths and IT skills with good communication and listening skills

Demonstrates a caring nature

Excellent organisational skills

Accurate record keeper

Takes accountability for own training and continual professional development

Ability to work within a 24/7 operation


Why work for us

  • Caring and rewarding environment
  • “your well-being matters”
  • Supportive team around us
  • Training opportunities
  • No two days are the same


Applications are invited online though the Acorn Care and Education website If you have any further questions regarding how to apply please contact

We expect all our employees and volunteers to share this commitment and strive to achieve the best outcome possible for everybody in our care. A full application form must be completed with all employment dates accurate and gaps in employment accounted for.

Acorn care and Education are committed to the safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to fully Enhanced DBS.

Apply now