Hillcrest Children Services is a national provider of therapeutic residential and educational settings to children and young people with social, emotional and mental health difficulties. The services offered provide a stable, secure and supportive environment in which the children within our care can have enriching personal development and growth. Hillcrest provides a holistic model of care and education, these models take into account the individual personal, academic and pastoral needs of all our children in order to reach long-term goals. All the Residential and Education provisions are supported by a designated Clinical Team which offers highly specialised assessments and consultations.

Hillcrest Children’s Services is a national provider of specialist therapeutic children’s homes and schools for boys and girls with social, emotional and mental health difficulties (SEMH). Our services offer a stable, secure and supportive environment, in which the children and young people we care for can develop the skills and confidence necessary to help them fulfil their potential.

Working as a Therapeutic Support Worker in our Telford Services you will join an established and experienced care team in the mentoring and educating of children and young people who can display challenging behaviour. This position focuses on developing independent life skills whilst providing a therapeutic care environment. Staff are also involved in participating in a range of activities which our children enjoy, this includes swimming, athletics, camping, ice skating, bowling and day trips to local centres.   

This role is offered on a full time/permanent basis, working on a 1 on/ 2 off or 2 on/ 4 off shift pattern which includes sleeps-ins (paid at an additional rate).

Following a thorough induction and training programme, your duties will include:   

  • Supporting, mentoring and educating our children in day to day activities to develop their emotional and social needs   
  • Developing personal and practical skills to enhance independent living   
  • Positive engagement to encourage our children and young adults in their development    
  • Reporting and recording key aspects of care and developing your professional skills as part of the on-going development   
  • Managing complex behaviour that can be challenging

Key Skills Required

  • Hold or be willing to work towards the Level 3 Diploma for Residential Child Care or equivalent qualification   
  • Ability to provide a consistent and structured approach to the care and support you provide   
  • Able to work independently and as part of a team   
  • Previous experience working with children and young adults with challenging behaviour    
  • Have the flexibility and willingness to work shifts, including weekends   
  • Hold a Full UK Driving Licence   

    Please apply online now or call the Recruitment team on 01789 767800 option 2. 

    Please also note, we reserve the right to close the vacancy early should we receive a significant number of suitable applications. 

    Outcomes First Group is committed to safeguarding and promoting the welfare of everyone in our care and therefore this post is subject to an enhanced DBS check where suitable references will be sought prior to your Interview. 

    Please note if your application is successful all interviews will take place via video call at this time. Please ensure you are able to access either Skype or MS Teams


    Apply now