The Governance Group includes representatives from the Board of Directors and department leads for HR, H&S, Clinical and Quality, meeting on a quarterly basis with the remit of monitoring risk, reviewing changes to legislation and observing best practice in order to ensure the children, young people and adults in our services receive the best quality care, education and intervention and that staff feel supported at every level.
Outcomes First Group has also established a Service Governance Framework, which is led by the relevant Heads of Service and aims to:
- Ensure Regulatory Standards are met and if possible exceeded.
- Identify, investigate and take action when standards are not met.
- Strive for, plan and drive forward continuous quality improvement and outcomes.
- Identify, share and ensure delivery of best practice.
- Identify and manage risks to quality of provision.
Service Governance representatives meet once a month to analyse the quality assurance data provided by each of our service divisions and ensures commensurate actions are taken. This includes practice initiatives, risks and issues across a range of areas; HR, Training, Health and Safety, Risk Management, Clinical Practice, Education, Research and Audit, Regulation and Inspection and the legal framework within which we work.
In addition our Head Teachers are supported by our Schools Improvement Partner who attends the Head Teachers Forum and joins the Service Governance Meeting on a regular basis.
Guided by research, NICE guidelines and practice evidence, the clinical team continuously support their clinical work with routine assessments of progress. Assessments include compiling thorough outcome measure reports on a regular basis. Further to this, individual and group interventions are also checked for clinical effectiveness through the use of standardised measures, personal narratives, formal and informal feedback. This information guides subsequent interventions and clinical practice. On a systemic level, the teams also undergo service-specific assessments, research and audits to ensure the effective provision of clinical services throughout the company.
Group forums are held regularly, chaired by the Head of Clinical Services, bringing the entire clinical team together to share learnings and support CPD.
Research and Development
Outcomes First Group is proud to work with several universities in providing placements for Doctoral students studying Clinical Psychology. This programme is led by the Clinical Team who welcomed the first student in 2011. Ongoing research and development work is being carried out across Outcomes First Group with other local Universities, including the offer of placements for various SALT students in completing their required in placement experience.
The organisation has also established links with several national forums, such as NICE and the Social Care Institute for Excellence to further support best practice development in each of our services.